FAQ

The easiest way is via WhatsApp on 0178 / 6568798 or by email to [email protected]. Let us know the treatment you would like and two or three possible time slots – we will get back to you with a suggested appointment as soon as possible.

During a treatment we give our client our full attention and answer neither the phone nor the door. So please write to us via WhatsApp or email – that way no enquiry gets lost.

Please cancel appointments at least 24 hours in advance via WhatsApp or email. Unfortunately, we have to charge for appointments cancelled at short notice or missed.

Avoid retinol, fruit acids and self-tanner for about five days beforehand and stay out of strong sun. If you are prone to cold sores, pregnant or taking medication, please talk to us in advance.

Depending on skin type, care and sun exposure, permanent make-up usually lasts two to five years. A refresh every one to two years maintains colour and shape.

Yes, a touch-up after four to six weeks is included in the price. Once the skin has fully healed, we perfect the shape and colour.

At the institute you can pay in cash, by girocard, credit card (Visa, Mastercard) and with Apple Pay and Google Pay.

Yes, of course. You choose the amount of our beauty gift vouchers freely – or match it to a specific treatment if you like. Simply pre-order your voucher on our gift voucher page and pay when you collect it at the institute. Of course, you can also buy vouchers directly from us at the institute.

Yes, in our BABOR institute shop at de.babor.com. Your order is assigned to Institut Hautgefühl, and we are always happy to advise you in person.